Write the bad-news investor update

In short: This prompt helps with: write the bad-news investor update. Use it when: a metric missed, a customer left or something broke, and you need to tell investors early and well. Fill in [COMPANY], [WHAT HAPPENED, IN PLAIN FACTS], [IMPACT ON REVENUE, CUSTOMERS, TEAM, CASH], [UNKNOWNS], [POSSIBLE HELP].

Something went wrong at [COMPANY]: [WHAT HAPPENED, IN PLAIN FACTS]. Known impact: [IMPACT ON REVENUE, CUSTOMERS, TEAM, CASH]. What we do not know yet: [UNKNOWNS].

Draft an update to our investors that:
- states the problem in the first two sentences, without spin
- says what we know, what we do not know and when I will update them next
- lists the actions already taken and the actions planned, with owners
- names one or two specific ways they can help, if any: [POSSIBLE HELP]

Tone: calm, accountable, no blame and no minimising. Then list the three questions an investor is most likely to reply with, and a short answer for each based only on the facts above.

Fill in the [PLACEHOLDERS] before sending. Never paste real customer data into an AI tool you don't control.

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